POND IoT Bridges Connectivity Gap for Home Healthcare Providers
The Client
Company N, serving rural communities, is a leading network of home healthcare providers dedicated to delivering high-quality care. Their team of nurses and therapists travel extensively to manage patients' needs directly within their homes.
Industry
Healthcare, At-Home Health Visits
Solution
Multi-Carrier SIM, Starlink & Peplink Solution
The Challenges
Company N struggled with unreliable cellular connectivity in remote and rural areas.Connectivity issues caused:
- Delays in accessing patient information and treatment updates.
- Postponed or incomplete patient care during home visits.
- Increased administrative workload, requiring staff to travel for better signal strength.
- Nurses faced critical delays in receiving treatment updates, especially during emergencies where real-time access was crucial for life-saving care.
- The remote nature of the areas compounded the challenges, with long travel times further worsening connectivity issues.
The Solution
POND IoT provided a tailored solution for Company N, including:
- Multi-IMSI SIM cards: Enabled seamless switching between multiple networks for uninterrupted coverage.
- Satellite connectivity backup: Ensured connectivity in areas with no cellular infrastructure.
The dual approach guaranteed continuous access to critical patient information, even in emergencies.
The Results
- Administrative workloads reduced by 30%, allowing staff to focus more on patient care.
- Nurses were able to see two more patients per day, increasing overall coverage.
- Real-time access to patient records improved decision-making and patient outcomes.
- Operational costs lowered by 20% due to reduced travel needs for better connectivity.
- Satellite backup ensured reliable care delivery in remote areas, even during emergencies.
POND IoT’s solutions revolutionized home healthcare operations for Company N.
30%
REDUCTION IN WORKLOADS
20%
REDUCTION IN OPERATIONAL COSTS
2
ADDITIONAL PATIENTS SEEN DAILY
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"The quality of care we’re able to provide has improved so much now that we don’t have to deal with the constant connectivity issues we used to face. Our nurses and admin staff can access everything they need without any hassle."
Kathrine D.Nurse Practitioner