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POND IoT Bridges Connectivity Gap for Home Healthcare Providers

home healthcare

Industry

Healthcare

Challenge

The primary challenge faced by Company N was the unreliable cellular connectivity in remote and rural areas. This issue impeded their ability to access patient records, upload treatment notes, and communicate in real-time with physicians, thereby increasing administrative workload and negatively impacting patient care.

Results

The implementation of POND IoT’s solution led to remarkable improvements for Company N: a 30% reduction in administrative tasks, the ability for nurses to see 2 more patients per day, enhanced patient outcomes due to real-time access to medical records, and a 20% reduction in operational costs.

Key Product

Multi-IMSI SIM, Starlink & Peplink solution

30%
Reduction in Administrative Tasks
+2
Increase in Patients Seen Per Day
20%
Reduction in Operational Costs

"The quality of care we’re able to provide has improved so much now that we don’t have to deal with the constant connectivity issues we used to face. Our nurses and admin staff can access everything they need without any hassle."

Kathrine D.

Nurse Practitioner

clinic

About your Customer

Company N, serving rural communities, is a leading network of home healthcare providers dedicated to delivering high-quality care. Their team of nurses and therapists travel extensively to manage patients' needs directly within their homes.

The Challenge

Company N's main challenge was the unreliable cellular connectivity in remote and rural areas. This inconsistency affected their efficiency and effectiveness, causing delays in accessing patient information, uploading essential treatment notes, and communicating in real-time with physicians. Nurses frequently experienced delays in receiving updated treatment plans, leading to postponed or incomplete patient care during home visits. Furthermore, the connectivity issues increased the administrative workload for staff, who had to travel to locations with better signal strength to perform routine tasks, resulting in missed updates and delayed medical decisions, compromising patient outcomes.

Particularly, nurses encountered significant delays in receiving treatment updates during home visits. This caused critical delays in care decisions, especially in emergencies where real-time access to patient records and medical history was crucial for life-saving interventions. Additionally, the remote nature of many of these communities made travel time and access to reliable signal strength challenging, further intensifying the connectivity problem.

The Solution

Recognizing the critical need for reliable connectivity, POND IoT stepped in with a tailored solution for Company N. By deploying multi-IMSI SIM cards into mobile health devices and tablets, healthcare providers were able to switch seamlessly between multiple cellular networks, ensuring uninterrupted coverage even in the most remote areas. Where cellular towers were unavailable, POND IoT implemented satellite connectivity as a fail-safe, ensuring that healthcare workers could stay connected even in areas with no existing cellular infrastructure.

This dual solution—reliable 5G cellular connectivity with satellite backup—ensured that healthcare workers had continuous access to critical patient information, particularly during emergencies where timely updates could mean the difference between life and death.

The Results

The implementation of POND IoT’s connectivity solutions brought transformative results for Company N.

Administrative workloads were reduced by 30%, allowing healthcare providers to focus more on patient care. Nurses were able to see 2 more patients per day on average, significantly boosting overall coverage. Real-time access to patient records improved medical decision-making, enhancing patient outcomes. Additionally, operational costs were lowered by 20%, as reliable connectivity eliminated the need for travel to areas with better signal. Satellite backup ensured seamless care delivery in remote regions, especially during emergencies. These remarkable improvements underscore the effectiveness of POND IoT's solutions in revolutionizing home healthcare operations.

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